Shua TherapeuticWELLNESS & INJURY ADVOCATES← HomeHelpful answers
Frequently Asked Questions
Do you accept insurance?
Coverage and billing arrangements vary by service, provider, location, and plan. Contact us before your visit so we can discuss available options and your expected responsibility.
Can you help after an auto accident?
Yes. Use our auto-accident form to provide basic claim, insurer, and adjuster information so our team can review possible billing arrangements.
What happens at the first appointment?
We begin with a consultation or evaluation to understand your needs, goals, history, and expectations before recommending an individualized path forward.
Do I need a referral?
Referral requirements vary by service, provider, state law, and insurance plan. Contact us and we will help you determine what applies.
How long are appointments?
Appointment length depends on the service. Published service pages show typical lengths where applicable; your confirmation will provide the scheduled duration.
Can I pay online?
Yes. The Payment Center supports secure Stripe Checkout for individual services and outstanding invoices.
What is your cancellation policy?
Please provide at least 24 hours’ notice when possible. Late-cancellation or missed-appointment charges may apply if disclosed during scheduling.
Are all services available at every location?
Our locations offer access to the same coordinated service network, but licensed-provider availability and scheduling can vary. Please confirm when booking.
Call (330) 348-5756 or email Info@shuatherapeutic.com.